FAQ's
Of course, a new bike comes with a 2-year warranty on battery, frame, control system, motor and display. Wear parts such as tires, brakes and accident damage are not covered. Sometimes there are small differences by country or dealer. So check when not buying online.
Obviously, you need a good sturdy lock. At least ART3 category. Long enough to secure the front wheel and frame to an immovable object. In addition, an alarm such as we sell in our webshop can be a good option. Many people choose to take out e-bike insurance. For a few tenners a year you get the full purchase price paid out.
Note: When the battery is removed, for example for charging, it is not at all easy to move the bike.
Our battery uses about 756 watt-hours (0.75 kilowatt-hours) to charge. Assuming the current electricity rate of 0.25/kWh (Spring 2022), it will cost you 15-17 cents for a charge that will allow you to drive 140 km.
Assuming you use green power, the carbon footprint of more than 60 Knaaps is equivalent to the carbon footprint of one gasoline-powered car for one person. However you calculate it, even though an e-bike uses electricity that may come from fossil fuels, the amount of CO2 emitted compared to a car is minuscule.
Being a Dutch company we are well aware of rain. Therefore we have made the Knaap Bikes completely rainproof!
The absolute maximum weight is 180kg so the Knaap bike easily accommodates two adults.
Yes, you can ride your ebike home if the battery runs out during a ride. Our system has software that limits output to preserve battery life if they’re running low on juice, which should help keep assistance going at a diminished level to help you get were you’re going.
Lithium ion batteries can be charged and discharged hundreds of times. Over longer periods, an ebike battery may lose a bit of capacity, which could reduce your bike’s range somewhat, but for most users that’s not likely to make a significant difference.
As the name suggests, it is a motor that is placed in the back of the bicycle. To be exact, on the axle of the rear wheel. It is a large closed cylindrical housing that sits in the center of the wheel.
Probably the biggest advantage of the rear hub motor is that it rarely needs maintenance. All the parts are in a closed motor housing on the rear wheel, and it’s hard to mess anything up with this type of motor. Their drive system is completely independent, so if you have a problem with your center shaft, chain or anything else, you don’t have to touch the motor at all.
With a torque sensor, the power delivered is increased in proportion to the amount of pedaling the cyclist does. So if you pedal harder, the bike automatically delivers more support. If you reduce the pressure, you get slightly less support. It essentially amplifies the force you exert on the pedals. There are different levels of pedal assistance, with each level representing a higher or lower amplification of your own force. A torque sensor can feel more like riding a regular bike than a cadence sensor. It also tends to deliver power more smoothly.
